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Flawless, Low-Latency, Ultra-Realistic AI Agents for Developers
Introducing Dasha: The Whitelabel Platform for Building AI Agents. Our powerful platform empowers businesses to craft ultra-realistic voice and text AI agents, capable of performing real-world tasks, by leveraging the latest language models. Seamlessly integrate intelligent, omnichannel conversational AI into your applications to enhance sales, improve customer interactions, automate processes, and drive growth.
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Why Dasha?
Production-Ready Platform
Our solution is designed for creating fully-fledged, production-ready voice applications, not just prototypes. We ensure stable performance in real-world scenarios where reliability and scalability are crucial.
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Truly Scalable
Unlike competitors who merely promise, our platform truly delivers high-load capabilities, effortlessly handling hundreds of concurrent calls without compromising on quality.
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Global Language Support
With support for over 30 languages, our platform enables seamless communication across diverse markets. Additionally, we offer the ability to switch between languages during a call, making communication even more flexible and effective.
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Bring Your Own Carrier (BYOC)
Maintain full control by integrating your existing phone numbers or carrier directly into our system, ensuring continuity and ease of use.
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Seamless VoIP Integration
Our solution is designed for creating fully-fledged, production-ready voice applications, not just prototypes. We ensure stable performance in real-world scenarios where reliability and scalability are crucial.
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Ultra-Natural Behavior
Lifelike Conversations: Indistinguishable from Human Interaction
Dasha's AI agents deliver an ultra-natural conversational experience that closely mimics human interaction. Our cutting-edge technology combines ultra-realistic voice synthesis, ultra-low latency response times, and proprietary prompting techniques powered by fine-tuned language models. The result is a conversation so smooth and lifelike, your customers will forget they're talking to an AI. Dasha's smart interruptions and turn-taking capabilities further enhance the natural flow of the dialogue, ensuring a seamless and engaging experience.
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Unparalleled Customization and Flexibility
DashaScript: Key to Tailored AI Agents
Dasha's proprietary agent programming language, DashaScript, empowers developers with an unrivaled level of customization and flexibility. This domain-specific language (DSL) allows you to create AI agents that perfectly match your unique business requirements. From handling complex call scenarios like voicemails, answering machines, and IVRs to dynamically adapting prompts, voice and bot gender based on customer segments, DashaScript makes it easy. Seamlessly integrate with your existing knowledge bases or legacy VoIP systems, ensuring a smooth and tailored experience for your customers.
Learn more- sample.dsl
//get user gender from call custom SIP header
set $gender = connectionOptions["options"]["sip_X_Gender"];
⠀
//set AI voice gender based on customer segment
if($gender == "female")
#changeLanguage("en-US", "speaker_jack");
else if($gender == "male")
#changeLanguage("en-US", "speaker_kate");
⠀
//forward call based on call result
if($call_disposition == "qualified_lead")
#forward("+18005551212");
else if($call_disposition == "existing_customer")
#forward("+18004442323");Whitelabel Platform
Empower Your Customers with No-Code AI Agent Creation
Dasha's whitelabel platform empowers developers to create their own industry-specific products, enabling their customers to build and manage AI agents without any coding knowledge. By leveraging Dasha's robust backend infrastructure and advanced conversational AI capabilities, you can focus on designing intuitive user interfaces and experiences tailored to your target market. Your customers can easily create, deploy, and optimize AI agents using a no-code, drag-and-drop interface, while Dasha handles the complex backend processing and management.
Learn more- app.js
import * as dasha from "@dasha.ai/sdk";
⠀
const agent = await dasha.deploy(agentSettings);
await agent.start();
const call = agent.createConversation({ endpoint: "+18005551212" });
const result = await call.execute();
console.log(result);
⠀
/*
{
output: {
call_disposition: "qualified_lead"
},
recordingUrl: "..."
transcription: [{assistant: "Hello", user: "Hi"}],
}
*/Who Benefits from Dasha?
Dasha is Designed for
- Startups and Emerging Businesses - Small and Medium-sized Businesses (SMBs) - Enterprises and Large Corporations - Agencies and Service Providers - Designed for developers seeking to innovate without limits. - Ideal for businesses aiming to automate sales, customer service, and enhance engagement. - Perfect for industries where reliability and realism in AI interactions matter.
Advanced Conversational Capabilities
Advanced Prompting Techniques
Dasha's cutting-edge prompting techniques revolutionize the way AI agents interact and perform. Our proprietary algorithms and methodologies dramatically enhance the capabilities of language models, enabling them to generate more accurate, context-aware, and script-adherent responses. By optimizing the prompts and instructions provided to the AI, we ensure that your agents stay on track, follow guidelines precisely, and deliver superior performance across a wide range of tasks and industries. Experience the difference that Dasha's advanced prompting brings to your conversational AI solutions.
Robust Voicemail and Telephony Features
Call and Channel Bridging
Dasha's call and channel bridging capabilities allow you to effortlessly transfer calls between AI agents and human agents, enable agent assistance, and create seamless handoffs for complex inquiries. Our platform supports warm transfers, conference calls, and multi-channel communication, ensuring that your users can smoothly transition between AI and human assistance without disruption. Whether you need to escalate a call to a human agent for more complex issues or provide AI-assisted support to your human agents, Dasha's call and channel bridging features enable you to deliver a seamless, integrated, and efficient customer service experience across all touchpoints.
- warm_transfer.dsl
//async block that is able to make another call to an agent
//endpoint - phone number of the agent
//userInfo - information about the customer
async block TalkToAgent(endpoint:string, parentId:string, userInfo:string) {
start node root {
do {
//make call to agent
#connectSafe($endpoint);
//give agent call disposition and ask if agent is ready to accept call
#sayText("Hi, this is Dasha AI bot. I have a customer who wants to talk to you right now.");
#sayText("This is what we've already discussed with customer: " + $userInfo);
#sayText("Are you ready to accept the call?");
wait *;
}
transitions {
yes: goto accept on #messageHasSentiment("positive");
no: goto decline on #messageHasSentiment("negative");
}
}
⠀
//if Agent is ready, then bridge user and Agent
node accept {
do {
#sayText("Ok, I am now going to connect the customer to you in a few seconds. Thank you!");
//Notify customer that we're connecting them to the agent now
#sayTextChanneled("Connecting you to the Agent right now. Bye!", [$parentId]);
//notify parent block to bridge user's and Agent's audio channels
#sendMessageToAsyncBlock($parentId, "Content", { status: "Agent accepted call" });
wait *;
}
}Flexibility and Customization
External API Integration
Dasha enables seamless integration with external APIs, including support for asynchronous, non-blocking calls. This allows your AI agents to access and leverage data from third-party services and systems without disrupting the natural flow of the conversation. Integrate with a wide range of tools and platforms, such as CRM systems (e.g., Salesforce, HubSpot), ERP software (e.g., SAP, Oracle), helpdesk solutions (e.g., Zendesk, Freshdesk), and more. By connecting with your existing technology stack, Dasha empowers your agents to provide more informed, context-aware, and personalized responses to user inquiries.
- httprequest.dsl
var slots = #httpRequest(
url: "https://api.cal.com/v1/slots?apiKey=" +
$this.calApiKey + "&eventTypeSlug=" +
$this.eventTypeSlug + "&usernameList=" +
$this.userName + "&startTime=" +
$this.startTime + "&endTime=" + $this.endTime +
"&timeZone=" + timezone, method: "GET", body: {});Powerful Development Environment
Dasha Playground IDE
Dasha Playground is a web-based IDE designed specifically for creating conversational AI agents. It provides an intuitive, user-friendly interface for designing and testing your agents. With features like web-based code editor, versioning, sharing, DashaScript syntax highlight, dynamic syntax checking and ability to test an agent in both voice and text mode, Dasha Playground streamlines the development process and makes it easier for both technical and non-technical users to build sophisticated AI agents.
Analytics and Optimization
Automatic Call Tagging and Tracking
Dasha automatically tags and tracks your AI agents' conversations, providing valuable insights into performance and user behavior. Gain a deep understanding of user intents, preferences, and satisfaction levels through automatic topic and sentiment analysis. Monitor key metrics like call duration, resolution rate, and user engagement to identify areas for improvement and optimize your agents' performance. With automatic call tagging and tracking, you can make data-driven decisions to refine your conversational AI strategy and deliver better user experiences.
- calltagging.dsl
set $isLabellingEnabled = true;
⠀
input label_descriptions: {
name: string;
description: string;
}[] =
[
{
name: "Scheduled",
description: `when the meeting was
successfully scheduled and confirmed
during the conversation.`
},
{
name: "Escalation",
description: `when assistant escalated
or transferred the call to a human agent.`
}
];Voice Cloning and Interaction Customization
Custom Voice Cloning
Dasha enables you to create unique, brand-specific voices for your AI agents using advanced voice cloning techniques. Provide a sample of your desired voice, and our platform will generate a custom voice model that closely mimics the original. This allows you to create AI agents that sound like your brand mascot, a celebrity spokesperson, or any other voice that resonates with your target audience. With custom voice cloning, you can deliver a consistent, recognizable, and engaging voice experience across all your conversational AI touchpoints.
Code samples
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Dasha empowers developers to transform businesses: automate call centers, craft AI-driven sales and support bots, unlock insights with speech analytics, and innovate apps with voice integration. Build dynamic booking systems, lead qualification, and customer service bots with our versatile AI platform.
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Frequently Asked Questions
What is Dasha AI?
Dasha AI is a production-ready conversational AI platform that enables businesses to create ultra-realistic voice and text AI agents. Our platform uses advanced language models to deliver human-like interactions that can handle real-world tasks, enhance sales, improve customer service, and automate processes at scale.
How is Dasha different from competitors?
Dasha is the most mature and production-ready solution in the market, with several key advantages: 1) True scalability - handling hundreds of concurrent calls while maintaining performance, 2) Production stability - including automatic failover between providers, real-time monitoring, and comprehensive testing frameworks, 3) Advanced telephony features like warm transfers and smart queuing that others don't offer, 4) Support for all LLMs with the unique ability to use multiple LLMs in the same call, 5) Multi-language support with 30+ languages and mid-call language switching, and 6) Bring-your-own VoIP provider flexibility. While newer platforms focus on demos and prototypes, Dasha delivers enterprise-grade reliability for real-world, high-volume operations.
Does Dasha AI have any kind of no-code voice AI agents builder?
No, Dasha AI does not offer a no-code builder. This is a deliberate choice because building advanced, real-world voice AI agents that can handle complex scenarios requires proper programming and customization that simply cannot be achieved through a no-code interface. Dasha AI is specifically designed for developers who need to create sophisticated, production-ready voice applications. For businesses without in-house developers, we can connect you with certified Dasha developer experts from our network - just reach out to support@dasha.ai.
Do I need to have developers on my team to use Dasha?
Yes, Dasha is a powerful and highly customizable platform that requires development expertise to fully leverage its capabilities. If you don't have a developer on your team, we have two solutions: you can hire a developer through platforms like UpWork, or contact us at support@dasha.ai and we'll connect you with certified Dasha developer experts from our network who can help implement your solution.
What languages does Dasha support?
Dasha supports over 30 languages and can even switch between languages during a call. This makes it ideal for businesses operating in multiple regions or serving a global customer base. Our platform ensures natural, fluent conversation in each supported language.
Can I integrate Dasha with my existing phone system?
Yes, Dasha offers flexible telephony integration. You can connect to your own SIP/VoIP providers, use multiple providers simultaneously, and even bring your existing phone numbers or carrier (BYOC). This allows you to maintain your current infrastructure while adding AI capabilities.
What Language Models (LLMs) does Dasha AI support?
Dasha supports all available Language Models, and uniquely allows you to use multiple LLMs on the same call! This flexibility ensures you can always use the best model for each specific task and provides redundancy for uninterrupted service.
How does Dasha ensure reliable performance at scale?
Dasha's infrastructure is built for high-volume operations with automatic failover mechanisms, load balancing across providers, and real-time monitoring. We also provide comprehensive testing tools, including end-to-end and unit testing, to ensure reliable performance even under heavy loads.
Can I white-label Dasha for my own business?
Yes! Dasha is designed as a white-label platform, allowing you to rebrand our solution under your own company name. This means you can offer AI voice capabilities to your customers while maintaining your brand identity. We provide full white-labeling support and never compete with our partners in the market.
Can I customize the AI agent's voice and behavior?
Yes, Dasha offers unlimited custom voice clones and extensive customization options through DashaScript, our proprietary programming language. You can tailor the agent's voice, personality, responses, and behavior to match your brand and specific use cases.
How does Dasha handle data integration?
Dasha provides robust API integration capabilities that allow your AI agents to seamlessly connect with your CRM, databases, and other business systems. This enables real-time data access and updates during conversations, ensuring accurate and personalized interactions.
What kind of support does Dasha provide?
Dasha offers dedicated support throughout your journey, from initial setup to ongoing optimization. As a white-label platform, we partner with you for success while allowing you to present the solution as your own brand.
How can I measure the performance of my AI agents?
Dasha provides comprehensive analytics and monitoring tools, including event tracking, funnel building, and A/B testing capabilities. You can track custom events, analyze call outcomes, and optimize your agents based on real performance data.
Can Dasha handle both inbound and outbound calls?
Yes, Dasha is optimized for both inbound customer service and outbound sales/marketing campaigns. The platform includes features like smart call scheduling, voicemail detection, and warm live transfers to ensure effective handling of both types of calls.
What about security and reliability?
Dasha prioritizes security and reliability through resilient infrastructure, automatic failover mechanisms, and real-time monitoring. Our platform ensures uninterrupted service even if third-party providers experience issues, and includes comprehensive testing tools to maintain consistent performance. You can monitor our platform's real-time operational status at https://status.dasha.ai/.
How quickly can I get started with Dasha?
The fastest way to get started is to schedule a call with our team by clicking 'Contact Sales.' Our experts will guide you through the platform and help create a solution tailored to your needs. Alternatively, you can explore our capabilities immediately through our Playground at playground.dasha.ai.
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